Continuous training and years of service have built a staff at the James L. West Center for Dementia Care that can care for the most difficult dementia complications with compassion and expertise.

Staff members in every department receive initial and ongoing training in all aspects of memory care for many types of dementia disorders. Every resident is different, and our staff is skilled in discovering each one’s needs and abilities, at every stage of their journey.

Average staff tenure at The James L. West Center for Dementia Care is four years — a remarkable achievement in the health care field.

Medical Director

Dr. Janice Knebl has served as medical director for the James L. West Center since it opened in 1993. A highly-respected geriatrician, professor in geriatrics and clinical researcher, Dr. Knebl works closely with the West Center’s leadership and its student programs to ensure high-quality care.


Cheryl Harding, PhD President/CEO
Bailie Hillman, OTR, CDP, CADDCT Assistant Administrator
Cathy Neece Brown, CFRE VP of Development
Kathryn Brigaitis Chief Financial Officer
Jaime Cobb, CSA VP of Dementia & Caregiver Education
Kristie Boiles, PHR Director of Human Resources  
Parker Foster Director of Admissions
Hollie Glover, LPC Director of Education & Family Support Services
Theresa Clarkin, LBSW, ACM-SW Director of Social Services
Lisnerva Gonzales, BSN,  Staff Development & Volunteer Coordinator

2019 Board of Directors

Randall Johnson - Chair

Michael Annis - Treasurer - Vice Chair Finance

Michael Hoffman - Secretary

Janet Pearson - Vice Chair Development

James Korth - Immediate Past Chair

Gary Cole

Kirk Driver

Ann Florsheim

Dennis Johnson

Leslie Johnson

Sid Lange

Clark Million

Gretchen Smith

Karen Schroder

Please visit our Careers page if you are interested in joining our team.

Our Staff